How much do you know about your customer<\/a>?<\/p>\n You might be seeing a pattern in the type of people who buy from you; their age group, industry, location and more.<\/p>\n Yet, you may have more pressing questions which pertain to their level of satisfaction, their pain points and their buying behaviour,<\/p>\n Of the many advantages technology has introduced to business owners, few compare to the power of data.<\/p>\n Unlike before, we can now collect data from more sources.<\/p>\n When used effectively, this has a transformative impact on business operations as a whole.<\/p>\n In the age where your next favourite movie has already been recommended to you on Netflix before you\u2019ve even watched it, your business can benefit immensely from big data.<\/p>\n Big data is one of the most diverse tools business owners can use when growing their business.<\/a><\/p>\n Data analysis allows you analyze large quantities of data to make informed business decisions.<\/p>\n Customer data is collected on a massive scale.<\/p>\n At times, it can be overwhelming.<\/p>\n However, that doesn\u2019t take away from the insights gained from this data mining.<\/p>\n With data analysis you get to know:<\/p>\n The purpose of every business is to solve particular customer problems.<\/p>\n That\u2019s why you exist.<\/p>\n Not all customer problems are equal, however, many businesses that offer stellar solutions to huge, real-world issues fail.<\/p>\n Why?<\/p>\n \u201cCost and marketing\u201d is a frequent reason. The truth is, many intelligent companies find customer pain points and sell their service or product as a solution to them.<\/p>\n But how do you identify and act upon customer pain points?<\/p>\n By using customer data.<\/p>\n An example is integrating customer surveys into your marketing strategy<\/a>.<\/p>\n Through directly asking your customers what they dislike about your products\/services and extensive experimentation, you will know how to tailor your offering to best suit their needs.<\/p>\n Additionally, there are data out there like reports, review sites, scholarly articles that have analyzed a ton of information for you to use.<\/p>\n Buying behaviour goes beyond what they buy from your business.<\/p>\n It\u2019s the intimate observation of their entire buyer journey<\/a> from when the have a need for your service to their research and making the final decision to buy from your brand.<\/p>\n A cool way we do this for our clients is by integrating Google Analytics<\/a> on every website we design.<\/p>\n This helps our clients understand what keywords and channels visitors use to find their website, what pages they visit the most and more.<\/p>\n Using this data, out clients are able to personalize their marketing offerings better for the future.<\/p>\n When consumers are in the decision phase of their purchase they need as much information as possible, especially the new ones.<\/p>\n Chatbots are being deployed on sites to handle common customer questions.<\/a><\/p>\n These questions are compiled from the mass recordings and sessions gotten from real customer service agents.<\/p>\n By analyzing large amounts of this customer data your business can respond quicker and more accurately to the pressing needs of your customers.<\/p>\n This is where an efficient website<\/a> comes in handy as it will be able to collect the information you need to help your customer every step of the way.<\/p>\n With data analytic tools like Google analytics or Lucky Orange, you can understand the journey each user goes through as they navigate your site.<\/p>\n You\u2019ll get to understand the page that they are more often landing on, the buttons they click frustratingly, and so on.<\/p>\n With this data, you can run A\/B tests<\/a> to see what changes generate more leads or lead to better sales.<\/p>\n The key to growing any business is figuring out how to get more customers and keeping those that you already have.<\/p>\n With big data, your business will be able to access the latestt trends and cycles concerned with your customer, business and industry.<\/p>\n These insights lead to innovation in key areas concerning your product and processes that will lead to happier customers.<\/p>\n For instance, by analyzing where your customers are buying from you can develop your distribution channels for better access to your product.<\/p>\n Discovering new ways in which your product is being used can also lead to complementary services and offers that will improve brand loyalty leading to repeat purchases.<\/a><\/p>\n Big data can have a profound impact on almost every area of your business.<\/p>\n But this can only happen if you are able to interpret it and are willing to act on the insights.<\/p>\n Acting on this data will help you gain a distinct advantage that will have a great impact on your business goals.<\/p>\n Over the past few years, we have created innovative branding solutions to improve and streamline our client’s business processes.<\/a><\/p>\n We can do the same for you.<\/p>\n<\/a><\/p>\n
5 Effective Ways Big Data Helps Businesses Achieve Their Goals?<\/h2>\n
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Finding Untold Customer Pain Points
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2. Understanding Customer Buying Behaviour<\/strong><\/h4>\n
3. Improving Customer Service<\/strong><\/h4>\n
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Developing a Better Design
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Increasing Customer Acquisition and Retention <\/strong><\/h4>\n<\/li>\n<\/ol>\n
CONCLUSION<\/strong><\/h4>\n